What if my item arrives damaged or defective?

We take great care in checking the quality of your order before sending it, but if you receive an item with any defects, damage, or manufacturing issues, don't hesitate to get in touch with us within 7 days of delivery. Send us a short description and clear photos of the problem, and we’ll resolve it immediately.

Depending on your preference, we can send you a replacement at no cost or issue a full refund.
Your satisfaction and trust in our handcrafted products are our priority.